Privacy Policy

Effective Date: May 25, 2018

Last Updated Date: May 25, 2018 (Version 1.2)


This Privacy Policy is incorporated by reference into the Knowledge Diffusion Terms of Use ( The term “Knowledge Diffusion,” “we,” and “us” includes Knowledge Diffusion Inc. (also known as “Osmosis”) and our affiliates and subsidiaries. The Privacy Policy explains how Knowledge Diffusion may:

  • collect,
  • use, and
  • disclose

information we obtain through “Osmosis.”

Osmosis” means any website, mobile application, or Internet service under Knowledge Diffusion’s control, whether partial or otherwise, in connection with providing the services provided by Knowledge Diffusion, including and

Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number, as well as payment information. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual. We collect, retain and process Personal Information about Users (as defined below) in order to provide Osmosis and for the other purposes described in this Privacy Policy.

User” means a person who uses services offered by Knowledge Diffusion through Osmosis. Users may be students who purchase and use Osmosis directly, or who have been provided access to Osmosis by one of our University Customers (as defined below).

University Customer” means a customer who is an educational institution or universities and who purchase and use services offered by Knowledge Diffusion through Osmosis.

We have included several annotations in boxes to help explain or identify key sections. These annotations are for convenience only and have no legal or contractual effect.


We collect Personal Information when you:

  • register to use Osmosis;
  • log in with social networking credentials;
  • use Osmosis; and
  • communicate with us.

We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use Osmosis.

Personal Information Collection. You must register to use Osmosis. To register, you may need to provide Personal Information, such as your name, email address, gender, and social network log-in credentials. You may also provide other optional information.

Social Sign-On. We collect Personal Information from the social media website when you use your social media credentials to log into Osmosis or connect your Osmosis account to the social media website account. For example, when you log in with your Facebook credentials, we may collect the Personal Information you have made publicly available in Facebook, such as your name and profile picture. We may also obtain other information with your permission, such as your Birthday, Groups, Institutional Affiliation, Graduation Year, Friend List, and Current City. You may also sign into your social media account to find friends who also use Osmosis.

Using Osmosis. We collect information you post through Osmosis. For example, when you interact with other users by posting comments or by updating your account information, Osmosis will collect the information you provide in such submissions, including any Personal Information.

Location Information from Your Mobile Device. We may collect and store your location information if you enable your mobile device to send it to us. Collection of this information may improve the provision of Osmosis.

Customer Support. We may collect Personal Information through your communications with our customer-support team.

Cookies, Automatic Data Collection, and Related Technologies. Osmosis collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics.

When you visit Osmosis, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, Osmosis may not work properly.

By using Osmosis, you are authorizing us to gather, parse, and retain data related to the provision of Osmosis. We store your Personal Information for as long as is necessary to provide Osmosis to you and as long as you have an account on Osmosis.


We use Personal Information:

  • to provide Osmosis to you and to improve Osmosis;
  • to operate, improve, and personalize the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us;
  • to provide you with information about products and services that we think may be of interest to you;
  • for customer service, security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Services;
  • for research and analysis purposes;
  • to communicate with users; and to enforce our Terms of Use or other applicable policies.

We may use [de-identified] aggregated information for any purpose, including for marketing purposes.

Internal and Service-Related Usage. We use information, including Personal Information, for internal and service-related purposes and may provide it to third parties to allow us to facilitate Osmosis. We may use and retain any data we collect to provide and improve our services.

Marketing. In the future, we may use information, including Personal Information, to provide advertising on Osmosis and to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.

Communications. We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance. We may also send email and text messages to you when you choose to receive Knowledge Diffusion Content (as defined in the Terms of Use) in this format.

Aggregate Data. We may anonymize and aggregate data collected through Osmosis and use it for any purpose, including for educational research and development and marketing purposes..


We may share your information:

  • with our third-party service providers as necessary for the provision of Osmosis;
  • to comply with legal obligations;
  • to protect and defend our rights and property; and
  • with your permission.

We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.

We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of Osmosis.

Displaying to Other Users. The content you post to Osmosis may be displayed on Osmosis. Other users of Osmosis, including Knowledge Diffusion-approved research and educational institutions, may be able to see some information about you, such as your name, information in the comments you post, and aggregate information about your question responses. We may provide you with privacy settings to control where Personal Information is displayed on Osmosis. We are not responsible for privacy practices of the other users who will view and use the posted information.

Social Networking and Other Websites. Osmosis may allow you to share information, including Personal Information, with social networking websites, such as Facebook. We do not share your Personal Information with them unless you direct Osmosis to share it. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites.

Marketing. We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.

As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of Knowledge Diffusion assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.

We may also disclose your Personal Information with your permission.

Within a reasonable time after you terminate your account, your Personal Information will be deleted and will no longer be stored by Knowledge Diffusion. Knowledge Diffusion may continue to use aggregated information from your account in the manner described in this policy and in the Terms even after your account has been cancelled.


We take steps designed to secure your information from unauthorized access or use. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

By using Osmosis or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of Osmosis.


You can let us know if you do not want us to send you information by taking the following steps:

  • To stop further delivery of informational emails, click the opt-out link at the bottom of the messages;
  • To let us know about your other communication preferences please send an email to [email protected]. Please identify all the email addresses, postal address information, and phone numbers that you may have submitted to us, so we can ensure that we respect your wishes.

You can let us know if you do not want us to share your data with other companies by sending an email to [email protected]. If you do so it can help facilitate our response if you identify all the contact information you have submitted to us, so we can ensure that all your email addresses, postal address information, and phone numbers are marked "do not share."


Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to [email protected] and please include the phrase “California Privacy Request” in the subject line, and provide us with your name. address and email address. We will respond to you within-thirty days of receiving such a request.


By choosing to visit Osmosis or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the Commonwealth of Pennsylvania, United States of America and the adjudication of any disputes arising in connection with Knowledge Diffusion or Osmosis will be in accordance with the Terms of Use.


By using Osmosis, you will transfer data to the United States.

By using Osmosis, you will transfer data to the United States.


If you would like to access, correct or ask us to restrict our processing or delete any Personal Information that you have provided to us through your use of Osmosis or otherwise, or if you have suggestions for improving this Privacy Policy, please send an email to [email protected].


We may revise this Privacy Policy, so review it periodically.

Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.

New Uses of Personal Information. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.


Osmosis does not support Do Not Track at this time. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit


Log In Issues. In the event that you forget your username/password or are unable to log in, please e-mail us at [email protected].

Product Notifications. In the event that we need to send out a product notification, e.g. an app recall or another issue, we will notify you via our mailing list. You may also contact us at [email protected] to learn more or for any reason.

Children. No part of Osmosis is directed to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS OSMOSIS AT ANY TIME OR IN ANY MANNER. In the event that we learn any information from a child 13 years of age or under is knowingly or unknowingly uploaded to Osmosis, we will delete this information.


Knowledge Diffusion Inc. 37 S. Ellwood Avenue Baltimore, MD 21224 [email protected]


If you are a User who purchases and uses Osmosis directly, we serve as the “controller” of the personal data you provide to us. If you are a User who has been provided access to Osmosis through one of our University Customers, we process your personal data on behalf of our University Customers to fulfill our contractual obligations to them, in which case we serve as a “processor” of your personal data and the University Customer providing you access to Osmosis acts as the “controller.”

If you are using Osmosis from the European Union, we will only transfer your Personal Information to the United States through the use of appropriate safeguards such as standard contractual clauses adopted by the European Commission or with your consent. If the transfer of your Personal Information or processing of your Personal Information is based on your consent, you may contact us at [email protected] to withdraw your consent. If you withdraw your consent we will not be able to provide you with access to Osmosis.

We process personal data as necessary to pursue our legitimate interest of providing Osmosis to both Users and University Customers and to fulfill our contractual obligations. You have the right to access your personal data, correct inaccuracies in your personal data, request the erasure of your personal data and restrict the processing of your personal data. For more information about how you can access, rectify and erase your personal data, please see the Section of this Privacy Policy entitled, “Your Rights Over Your Information and Questions or Suggestions” above. In addition, you have the right to lodge a complaint with a supervisory data protection authority.